In confidence
What you share is kept confidential and used only for your matter. An experienced HR consultant oversees every sensitive case.
For owners and directors of UK businesses with 5 to 450 staff
Your hardest HR cases, seen privately.
An experienced HR consultant takes the work off your desk. Handled in confidence, and run to protect your reputation.
Schedule your Director DebriefBook a clarity call
Free. 30 minutes with Richard on Microsoft Teams.
Richard Tunnicliffe, Founder, OES HR
The HR Doctor is built on founder Richard Tunnicliffe's HR experience since 2003.
Written for you if
You run the business. You are still doing the HR.
There is no experienced HR leader on the payroll, so it lands on you.
You do not need another helpline. You need your week back.
- A disciplinary, grievance or dismissal is sitting on your desk.
- You pay for HR support and still write the letters yourself.
- Pay rises are decided on gut feel, guilt or pressure.
- The same performance conversation comes round every month.
- You want a business that runs, and one day sells, without you.
If you have been let down before
A monthly fee bought you a phone number.
You rang. You got an answer. Then the work came straight back to you.
- The letter
- The meeting
- The notes
- The worry on a Sunday night
OES HR takes on the work itself. An experienced consultant learns your business, builds the fix and stays with you while it beds in.
What you are trusting us with
Handing over HR is a decision about trust.
You are giving us the most private things in your business. A dismissal. A grievance. Someone's pay. Someone's health. Here is how we carry them.
Seen quickly
Package customers get Daily HR Advice by phone or email, with a reply within 4 hours during working hours.
Built to be read
Every decision is documented as if an employment tribunal, your team or a future buyer will read it.
Your reputation in mind
We plan how each decision lands with your team and your customers before it is made.
One thing does not move
The legal responsibility stays with you as the employer. What moves is the work, so every decision you sign is one you can defend.
Your biggest cost
Your biggest cost walks in on two feet.
Your wage bill is often your biggest cost and your least managed one. We put it to work.
Compliance Confidence Offer
Contracts that hold up. Policies that reflect current law.
Performance Accelerator
A clear standard, held fairly. Good people get clarity. You get your week back.
Reward Accelerator
A pay framework that links reward to contribution, fair and defensible.
Every Package includes Daily HR Advice from an experienced HR consultant for 12 months.
Built to sell
Build a business a buyer will pay for.
A business that does not depend on you is worth more to a buyer. Clean records and sound systems mean fewer decisions wait on you.
Your people strategy is part of the price.
What a buyer asks to see
- Employment contracts
- Policies and handbooks
- Any open disputes
What it costs when it goes wrong
£27,000
A construction business spent over £27,000 on a preventable dismissal. 11 months of legal proceedings. 140-plus hours of management time lost.
The steps that would have prevented it are the work we do.
Single employment tribunal claims rose 39% in the year to March 2026, according to Ministry of Justice figures.
Five-star Google reviews
What owners say once it is off their desk.
★★★★★
Outsourcing HR to Rich from OES was the best decision for our SME. Their HR services for small business are tailored perfectly for our needs. Outsourcing HR tasks became a breeze and OES are knowledgeable and incredibly helpful. Efficient, professional, and so supportive!
★★★★★
Straight talking and extremely knowledgeable. Richard presents information in language even I can understand. Thank you Richard
★★★★★
A huge amount of business worries just lifted from your shoulders. Happy employers and happy employees. Highly recommended!
★★★★★
OES have provided an excellent service updating our contracts of employment and policy documents and have remained proactive in updating our documents when necessary ever since. Richard is very easy to work with and I have no hesitation in recommending him and OES to anyone requiring HR support.
How it works
Your Director Debrief, in three steps.Your clarity call, in three steps.
Pick a time
30 minutes on Microsoft Teams, at a time that suits you.
Talk it through in confidence
Bring the case or the question that is on your desk.
Leave with a clear next step
Richard sets out the risk, your options and what he would do. If we are not the right fit, he will say so.
Something urgent today? Call 01782 656134.
Schedule your Director DebriefBook a clarity call
Free. 30 minutes. Microsoft Teams.
Preview: the live calendar loads here on hrdr.co.uk
Choose a time that suits you. You will get a confirmation email with the Teams link.
Schedule your Director DebriefBook a clarity call
Questions
Before you book.
Is the Director Debrief free?Is the clarity call free?
Yes. It is a 30-minute call with Richard. There is no charge and no obligation.
Who will I speak to?
Richard Tunnicliffe, Founder of OES HR. The HR Doctor is built on founder Richard Tunnicliffe's HR experience since 2003.
We already have an HR provider.
That is fine. If the work still lands on you, bring your current set-up. Richard will be straight with you about the gaps.
Do you take on the legal risk?
Not through an insurance policy. The cover sold alongside HR advice is limited, and many businesses already hold it within their existing insurance, so it is worth checking your policy before paying for it twice. We put the work into prevention: the steps that stop a dispute starting, and informal resolution when one does, aiming to cut your legal expenses by 50%. The legal responsibility stays with you as the employer. Richard will guide you on the right next step on the call.
What does it cost after the call?
Richard sets out the options and the published prices on the call. Nothing starts until you agree it in writing.
Schedule your Director DebriefBook a clarity callLook after your people. The profits follow.
Richard Tunnicliffe, Founder, OES HR